AGE

The minimum age for adult courses is 16 years old.


ARRIVAL AND DEPARTURE

On your first day you will take a level test at 8:30 and we will then confirm level and timetable. Classes can be in the morning or in the afternoon depending on the level and places available in each group.

Students who have reserved accommodation should arrive on the Sunday before the course begins. Departure is normally on the Saturday after the course ends. Extra nights might be posible at extra cost.

On arrival students have to pick up their Welcome Folder which includes information about the school, the courses, the accommodation chosen and the city, as well as the accommodation keys if applicable.

Transfers can be arranged by the school at extra charge.

No compensation will be granted for any lesson lost due to the placement test or guided visit on the first day.


INSURANCE

Students are not insured by Españolé International House Valencia against illness, accident, theft, damage or loss of personal ítems and the school cannot assume responsibility in case of such occurrences.

You should check if your country has health insurance arrangements with Spain. If this is the case, you should obtain all forms and documentation before leaving your own country. (European Community nationals are insured through the state insurance fund against accident and illness. Non-European Community nationals should have an international health insurance policy that is valid for Spain).

Health insurance is essential for all students, full private insurance is always recommended (travel, cancellation, property loss etc.). Make sure that your medical insurance covers all possible emergencies.

MEDICAL INSURANCE: Españolé offers the possibility of arranging a medical insurance for the students (see price list).


CANCELLATION

All cancellations must be notified in writing to Españolé International House Valencia.

For cancellations made up to a month before the course is due to start, the school will refund all fees paid except the non refundable deposit (200 €).

For cancellations made between a month and a week before the course is due to start, the school will refund all fees paid minus a 25% of the total invoice and the non-refundable deposit (200 €) which will be kept as cancellation fee.

In case a cancellation is made at short notice (a week or less before the course is due to start) the school will return all paid fees minus a 40% of the total invoice and the non returnable deposit (200 €) which will be kept as cancellation fee.

No refund will be made once the course and/or accommodation period has started.

The school reserves the right to cancel courses when insufficient bookings are made and to change students to other courses. If such a change is proposed, a full refund of fees, including the deposit, will be made if requested instead.


PUBLIC HOLIDAYS

There will be no lessons on public holidays. 

No compensation will be made for these days; only private lessons can be made up. In case of two public holidays in the same week one of the days will be made up.

Note that both national and local holidays may be subject to change, check with us the exact closing dates before enrolling.


POSTPONEMENT

You may postpone your starting date if necessary by notifying the school a minimum of 7 days before the beginning of the course. All fees will be transferred to a later starting date.


LATE ARRIVALS OR ABSENCES

If you arrive after the starting date of the course or are absent the course, no refund will be granted.


APARTMENT AND STUDIO ACCOMMODATION

On arrival all students living in shared apartments and studios have to fill in “Housing deposit form” authorising the school to charge to their credit card up to 100 €.

This deposit is used to ensure that students follow the rules of the accommodation and to pay for any damage or extra of gas, water and/or electricity expenses incurred during their stay. Non-compliance of rules may result in partial or total loss of the deposit.


TRANSFERS

Españolé International House Valencia organises transfers on arrival and departure from the airport and stations in Valencia at extra cost (see price list).

To guarantee the transfer we need to know the arrival details (date, time, place, and flight number) at least two days before your arrival. In the event of last minute changes, the student should inform the school (by phoning the emergency number) otherwise we cannot assure the transfer.

ATTENDANCE, PUNCTUALITY AND PERSONAL DISCIPLINE

The school requires all registered students to attend all timetabled classes at the given time.

Students should respect the basic school rules both for courses and accommodation.

In the case of serious misconduct, the student may be requested to leave immediately, in which case no refund will be made. The school will be the sole arbiter of what constitutes a serious misconduct. All students adjudged guilty of serious misconduct will be required to pay for any damaged caused.